We are closer to a solution, but not yet there. We have extended all lines by 10 days. Eg: if your sub expired 3 days ago, you now have 7 days active.
For channel issues and VOD, there is still nothing we can do yet. Stay tuned.
FIRST OF ALL PLEASE DON'T PANIC. AS IM SURE YOU REALISE NOW XTREME CODES ARE NO MORE ITS UNLIKELY THEY WILL RE APPEAR. FOR THOSE THAT DONT KNOW XTREME IS NOT AN IPTV PROVIDER THEY ARE THE PANEL SOFTWARE PROVIDER THAT EVERY IPTV USUALLY USE. AS YOU CAN IMAGINE THIS IS A MAJOR ISSUE AFFECTING ALL SUBS CURRENTLY AS THIS MEANS NO ONE NOT EVEN THE ... Read More »
Strong Customer Authentication (SCA), a new rule coming into effect on September 14, 2019, as part of PSD2 regulation in Europe, will require changes to how European customers authenticate online payments. Card payments will require a different user experience, namely 3D Secure, in order to meet SCA requirements. Transactions that don’t follow ... Read More »
For Sales & Support Our More Active Hours Are Pm (uk time) Trials/Subs Are Processed In The Order They Come Through. So Although We Often Process Orders Quickly At Times There Might Be A Delay.